Terms of Service

These Terms of Service ("Terms") govern your use of the website and services provided by TP CARRIES US, INC ("Company," "we," "us," or "our"), operating under the brand name The Refund Connect. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided

TP CARRIES US, INC, d/b/a The Refund Connect, provides professional tax preparation, tax planning, bookkeeping support, and related financial consulting services to individuals and businesses. Our services include but are not limited to:

• Personal and family income tax return preparation and filing
• Business tax return preparation (sole proprietorships, LLCs, S-Corps, C-Corps, partnerships)
• Tax planning and strategy consulting
• Bookkeeping and financial record organization
• Virtual tax consultations

2. Client Responsibilities

By engaging our services, you agree to:

• Provide complete, accurate, and truthful information necessary for the preparation of your tax returns or other services
• Deliver all required documents and records in a timely manner
• Review all prepared documents before signing and submission
• Notify us promptly of any changes to your financial or personal circumstances that may affect your tax obligations
• Pay all agreed-upon fees for services rendered

You acknowledge that TP CARRIES US, INC relies on the information you provide. We are not responsible for errors, penalties, or additional tax liability resulting from inaccurate, incomplete, or misleading information provided by you.

3. Fees and Payment

Service fees will be communicated to you prior to the commencement of work. Payment is due as agreed upon in your service engagement. We reserve the right to withhold completed returns or documents until payment is received in full. All fees are non-refundable once services have been rendered, except as required by applicable law.

4. Confidentiality

We treat all client information as strictly confidential. We will not disclose your personal or financial information to any third party except as required to complete your requested services, as authorized by you in writing, or as required by law. Our confidentiality obligations are consistent with applicable IRS regulations and professional standards governing tax preparers.

5. Accuracy and Limitations

TP CARRIES US, INC will exercise professional care and diligence in preparing your tax returns and providing financial services. However:

• We do not guarantee specific tax refund amounts or outcomes
• Tax laws are subject to change; our advice is based on current law at the time of service
• We are not responsible for IRS or state agency decisions, audits, or assessments made after filing
• Our services do not constitute legal advice; consult a licensed attorney for legal matters

6. Limitation of Liability

To the fullest extent permitted by applicable law, TP CARRIES US, INC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or reliance on our advice. Our total liability to you for any claim arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim.

7. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of TP CARRIES US, INC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

8. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our website to transmit harmful, fraudulent, or unlawful content, or to attempt to gain unauthorized access to our systems.

9. Termination of Services

Either party may terminate a service engagement with reasonable written notice. We reserve the right to refuse or discontinue services to any client at our discretion, including in cases of non-payment, provision of fraudulent information, or conduct that violates these Terms. Upon termination, you remain responsible for fees for services already rendered.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which TP CARRIES US, INC is registered, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through good-faith negotiation, and if unresolved, through binding arbitration or the appropriate courts of competent jurisdiction.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: